Everything you need to know about NearMeCalls AI receptionist.
Setup
Setup takes under 10 minutes. Just provide your website URL and email, and your AI receptionist will be live and answering calls immediately.
No technical skills required. Our system is completely automated. You don't need to write code, configure servers, or integrate anything manually.
Our AI is custom-trained on your unique business information. It understands your services, pricing, hours, and how to answer common questions about your business.
Yes! You can provide additional instructions, FAQs, or specific scripts you want the AI to follow. Contact us after setup to customize your receptionist's behavior.
Features
Absolutely! This is exactly what NearMeCalls is designed for. Update your Google Business Profile phone number to your new NearMeCalls number, and every call from Google will be answered instantly.
Yes! The AI can check your availability and book appointments automatically during calls. You'll receive email notifications with appointment details.
Yes, our AI uses advanced voice technology that sounds remarkably human. Most callers don't realize they're speaking with AI until we tell them.
Yes! You can configure the AI to transfer specific types of calls to you or your team. The AI will provide context about the call before transferring.
The AI supports multiple languages including English, Spanish, French, German, and more. It automatically detects the caller's language and responds accordingly.
Billing
Everything! Unlimited calls, dedicated phone number, appointment booking, call transcripts, SMS follow-ups, and all features. No per-minute charges or hidden fees.
No setup fees whatsoever. Just $197/month with no additional costs.
Yes, cancel anytime with no penalties or cancellation fees. Your service will continue until the end of your current billing period.
Yes! If you're not satisfied for any reason, we'll refund you in full.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure payment processor, Stripe.
Technical
How reliable is the service?
Our infrastructure has enterprise-grade reliability with multiple redundancies. We use industry-leading voice AI technology to ensure your calls are always answered, even during outages.
Where is my data stored?
All data is stored securely in encrypted databases on US-based servers. We comply with industry-standard security practices and regulations.
Can I integrate with my existing systems?
Currently, the AI receptionist uses a built-in calendar and appointment system. All calls, appointments, and customer information are stored in your secure dashboard. External CRM and calendar integrations (Salesforce, HubSpot, Google Calendar, etc.) are on our roadmap. Contact us if you have specific integration requirements.
What happens if the AI doesn't know the answer?
The AI will politely let the caller know it needs to check on that information and will either transfer to you, take a message, or schedule a callback.
Can I keep my existing phone number?
Yes! You keep your existing phone number on Google Business Profile, your website, and business cards. We provide a dedicated AI number, and you simply set up call forwarding (takes 2 minutes). All calls are routed to your AI receptionist while your public number stays the same everywhere.
Is there a limit on call duration?
Calls are limited to 5 minutes to ensure cost predictability and efficiency. This is sufficient for most customer interactions including appointment booking, answering questions, and capturing lead information. The AI is designed to handle calls efficiently within this timeframe.
Still Have Questions?
We're here to help. Contact us or start with a free test.